FAQs
Here are some of the most frequently asked questions we receive from our customers.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery across India.
COD orders are verified via phone call or SMS before dispatch.
Is shipping really free?
Yes. We provide free shipping on all orders across India. There are no hidden delivery charges.
How long does delivery take?
Delivery usually takes 3–5 business days after dispatch.
Remote areas may take slightly longer depending on the courier partner.
How can I track my order?
Once your order is shipped, you will receive tracking details via SMS or email.
What if I receive a wrong or defective product?
You can request a return within 3 days of delivery.
An unboxing video is mandatory to approve return or exchange.
Can I return a product if I change my mind?
No. Returns are accepted only for wrong or defective products.
Is unboxing video compulsory?
Yes. The unboxing video must clearly show:
The sealed package
The shipping label
The product condition
Without this video, return requests cannot be approved.
When will I receive my refund?
Refunds are processed within 8–15 business days after approval.
Online payment → Refund to original payment source
COD orders → Refund to your bank account
Are your products good quality?
Yes. We focus on sturdy, long-lasting products sourced directly from manufacturers. Each item is checked before dispatch.
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